In Exchange Server 2007, it is incredible easy to grant access to a mailbox via Powershell or the Management Console.    Just click on the mailbox in Question in the console, select the “Manage Full Access Permission” or “Manage Send As Permission” depending on what it is you need to do.

However, if you have a division that requires that this is the ONLY mailbox they work from (But each user still has to have their own ID and password for SOX/PCI compliance issues) you have a stumbling block.   When you login as that user, it will AUTOMATICALLY in Outlook 2007 populate that user name and details into Outlook 2007 profile.

It’s supposed to!  That’s what makes it easier to use.   But if you need this process to automatically be a Common mailbox, you’ll find that it’s just WAY too easy to setup.

You don’t need to mail enable the user’s at all.  Just type in ONE little entry in Active Directory for the users.    Change the “Email” field in Active Directory users and computers to the Email address of the common mailbox.

That’s it.  Nothing more.  (Well that and GRANT the User or Group necessary rights to the mailbox as is needed of course!)

But when the user log’s in to Outlook 2007 for the first time, it will Query the email address itself from Active Directory and pull down the settings from Exchange Server 2007 for that address.

Nothing more to it.  Sorry.   It really *IS* easy!

The Energized Tech